"Sales cares about selling and doesn’t much care how hard it is to build.
Marketing is passionate about brand, content, and voice and will argue endlessly for details you find to be irrelevant.
Tech supports talks to the customer ALL DAY, but still feels no one listens to what they say.
Admins speak many of these languages and have more power than you think.
Everyone believes their job is essential, everyone believes everyone else’s job is easy, and, confusingly, everyone is right."
